FAQ’s

Our most frequently asked questions.

Hippo’s Services

How can I contact you?

Call us any time at 1-877-838-8866 or email us at hello@myhippo.com.

What happens if I need to submit a claim?

Hippo strives to make claims an easy, painless process. To do this, we provide a dedicated claims advocate to all customers who submit a claim. This single point of contact will work aggressively to manage your claim related needs and ensure you obtain the best and most effective resolution as quickly as possible. They will assist in communications with adjusters, service providers and even help book hotels or transportation if necessary. Check out our claims philosophy on our claims page and call us 24/7 at 1-877-838-8866 if you need to submit a claim.