Our most frequently asked questions.

Hippo’s Services

How can I contact you?

Call us anytime at 1-800-886-0318 or email us at hello@myhippo.com.

How do I submit a claim?

Hippo strives to make claims an easy, painless process. To do this, we provide a dedicated claims concierge to all customers who submit a claim. This person will work aggressively to manage your claim related needs and ensure you obtain the best and most effective resolution as quickly as possible. They will assist in communications with adjusters, service providers and even help book hotels or transportation if necessary. To submit a claim, please call 1-800-886-0318.

I’ve had changes to my home since I purchased insurance. How do I update my policy?

Call us anytime at 1-800-886-0318.